This website is operated by Duened (“Duened”, “we”, “us”, “our”). By accessing our site and/or purchasing from us, you agree to these Terms of Service (“Terms”). If you do not agree, please do not use the site or the Services.
Any new features or tools added to the store are also subject to these Terms. We may update these Terms at any time by posting a revised version on this page. Your continued use constitutes acceptance of the changes.
1. Online Store Terms
- By using the site, you represent that you are at least the age of majority in your state/province, or you have parental consent for minor dependents to use the site.
- You must not use our Services for any illegal or unauthorized purpose and you must comply with all applicable laws (including copyright).
- You must not transmit worms/viruses/malicious code.
- A breach of the Terms may result in immediate termination of your access.
2. General Conditions
- We reserve the right to refuse service to anyone at any time.
- Your content (excluding full card data) may be transferred unencrypted over networks and adapted to technical requirements. Credit card information is always encrypted during transfer.
3. Accuracy, Completeness & Timeliness of Information
- Site content is for general information only and may not be current, complete, or accurate. You rely on it at your own risk.
- We may modify site contents at any time and have no obligation to update information.
4. Modifications to the Service & Prices
- Prices may change without notice.
- We may modify or discontinue the Service (or any part) without notice and shall have no liability for such changes.
5. Products & Services
- Some products/services may be available exclusively online and/or in limited quantities; returns follow our Returns & Refunds Policy.
- We try to display product colors/images accurately but cannot guarantee display accuracy on your device.
- We may limit sales to any person, region, or jurisdiction; limit quantities; change descriptions/pricing; or discontinue products at any time.
- We do not warrant that products/services will meet your expectations or that Service errors will be corrected.
6. Orders, Billing & Account Information
- We may refuse, limit, or cancel any order (e.g., per person/household/account, same card, billing or shipping address). We may notify you via the contact details you provided.
- Orders flagged as dealer/reseller/distributor may be limited or refused.
- You agree to provide current, complete, and accurate account and purchase information and promptly update such information (including email, billing, and payment details) so we can complete your transactions.
- For details on returns, see our Returns & Refunds Policy.
7. Pricing, Availability & Errors
- We strive for accuracy, but typographical errors, inaccuracies, or omissions may occur (including descriptions, pricing, promotions, offers, shipping charges, transit times, and availability). We may correct and/or cancel orders affected by such issues at any time, including after submission.
8. Shipping, Risk of Loss & Cut-Off Time
- Shipping, processing, timelines, and carriers are governed by our Shipping Policy.
- Order Cut-Off Time: Orders or cancellations placed after 5:00 PM Eastern Time (New York) may be processed the next business day.
- Title and risk of loss pass to you upon delivery by the carrier to your address on record.
9. Optional Tools & Third-Party Links
- We may provide access to third-party tools “as-is” and “as-available”, without warranties or endorsements and no liability for your use.
- Third-party links may direct you to sites not affiliated with us. We are not responsible for examining/evaluating content or accuracy and assume no liability for third-party materials, products, or services. Review third-party policies before transactions.
10. User Content, Feedback & Submissions
- If you submit ideas, feedback, proposals, plans, or other materials (“Comments”), you grant Duened a non-exclusive, royalty-free, perpetual, irrevocable, worldwide, sublicensable license to use, edit, publish, distribute, translate, and otherwise exploit such Comments in any medium.
- We may monitor, edit, or remove content in our sole discretion.
- You warrant your Comments do not infringe third-party rights, are lawful, and do not contain malware.
11. Intellectual Property; DMCA
- All site content is owned or licensed by Duened and is protected by IP laws. You may not reproduce, duplicate, copy, sell, resell, or exploit any part of the Service without our written permission.
- If you believe content infringes your copyright, contact [email protected] with a detailed notice; we will review and respond appropriately.
12. Privacy & Cookies
- Your submission of personal information through the store is governed by our Privacy Policy.
- Our use of cookies and similar technologies is described in the Privacy Policy.
13. Prohibited Uses
You must not use the site or its content:
(a) for unlawful purposes; (b) to solicit unlawful acts; (c) to violate regulations/laws; (d) to infringe IP rights; (e) to harass/abuse/defame/discriminate; (f) to submit false/misleading information; (g) to upload malware; (h) to collect/track others’ personal information; (i) to spam/phish/pharm/pretext/spider/crawl/scrape; (j) for obscene or immoral purposes; (k) to interfere with security features. We may terminate your use for violations.
14. Disclaimer of Warranties
- We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free, or that results will be accurate or reliable.
- Except as expressly stated by us, the Service and all products/services are provided “as is” and “as available”, without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
15. Limitation of Liability
- To the maximum extent permitted by law, Duened and its affiliates, officers, employees, agents, contractors, suppliers, and licensors shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages (including lost profits, revenue, savings, data, or replacement costs) arising from your use of the Service or products, even if advised of the possibility.
- In all cases, our total liability for any claim shall not exceed the amount you paid to Duened for the product(s)/Service(s) giving rise to the claim during the twelve (12) months preceding the event. Some jurisdictions do not allow certain exclusions/limitations; in such cases, the scope shall be limited to the extent permitted by law.
16. Indemnification
You agree to indemnify, defend, and hold harmless Duened and its affiliates, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys’ fees, arising out of your breach of these Terms or violation of any law or third-party right.
17. Severability
If any provision is determined to be unlawful, void, or unenforceable, such provision shall be enforced to the fullest extent permitted, and the unenforceable portion shall be deemed severed without affecting the remaining provisions.
18. Termination
These Terms are effective unless and until terminated by you or us. You may terminate by ceasing use of the site and notifying us. If you fail to comply with any term, we may terminate access immediately, and you remain liable for amounts due up to the termination date.
19. Entire Agreement; No Waiver
These Terms, together with policies posted on the site (including Privacy Policy, Shipping Policy, Returns & Refunds Policy, and Cancellation Policy), constitute the entire agreement between you and Duened and supersede prior agreements. Our failure to exercise any right shall not constitute a waiver.
20. Force Majeure
We shall not be liable for delays or failure to perform due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor conditions, government actions, utility or internet outages, and supply chain disruptions.
21. Governing Law & Venue
These Terms are governed by the laws of the State of Georgia, USA, without regard to conflict-of-laws rules. You agree to the exclusive jurisdiction and venue of the state and federal courts located in Cobb County, Georgia for any dispute not subject to arbitration (if applicable in your jurisdiction).
22. Changes to Terms
You can review the most current version of these Terms at any time on this page. We may update, change, or replace any part by posting updates here. Your continued use of or access to the website following any changes constitutes acceptance of those changes.
23. Contact Information
- Email: [email protected]
- Phone: (+1) 352-915-0429
- Working Hours: 9:00 AM – 5:00 PM (EST), Monday – Saturday
- Address: 232 Cumberland Glen Ln SE, Smyrna, GA 30080, United States